Revolutionizing Recovery Support: How Softedge Transformed RecoveryLink™ with Cutting-Edge Technology
About the Company
RecoveryLink™ is a digital recovery technology company that connects individuals, peers, and organizations through a suite of digital recovery support tools. Their platform facilitates 24/7 peer-based recovery support, allowing users to find resources, connect with peer recovery support specialists, engage with recoverees, and track organizational outcomes—all at the touch of a button. Designed with both individuals and recovery providers in mind, RecoveryLink™ offers a unique, responsive solution accessible from any device, ensuring that support is available anytime, anywhere.
The Challenge
RecoveryLink™ was undergoing a major transformation, migrating their legacy platform to a modern, HIPAA-compliant microservices-based architecture. This transition presented several challenges. Maintaining two platforms simultaneously, each built on different technologies, required careful planning to avoid disrupting service quality. Compliance with strict healthcare data security regulations was essential while also enhancing platform functionality. Additionally, the user experience needed significant improvements to create a more intuitive and accessible interface that would drive engagement and better support users.
Results
Softedge seamlessly integrated with RecoveryLink™'s team to ensure a smooth transition to the new platform. The development of HIPAA-compliant microservices was a key focus, ensuring that all digital tools met strict regulatory standards for privacy and security. The platform's user experience was also enhanced through a complete redesign, making it more intuitive and visually appealing. Furthermore, a HIPAA-compliant telehealth module was implemented, providing secure voice, SMS, and video communication options, even for users with limited data access.
By combining regulatory compliance, cutting-edge technology, and user-centered design, Softedge continues to support RecoveryLink™ in maintaining a secure, modern, and scalable recovery support platform, positioning them for long-term success in the healthcare sector.
Technologies & Integrations
Build healthcare software that scales — and survives audit
Softedge designs and engineers HIPAA-grade healthcare platforms for providers, payers, and healthtech startups.
In regulated environments, architecture decisions determine compliance posture, clinical safety, and the speed at which you can ship.
Whether you're modernizing legacy EHR integrations or launching a new patient-facing product, we help you architect systems built for long-term growth.
